[Ages] 5 to 12: the big picture. What's happening: ages, stages, and milestones. The importance of social and emotional health ; An overview of social and emotional development -- The new world of childhood. Being a child today -- The social and emotional world of children. The role of the family ; The role of friends and peers ; The role of teachers, school climate, culture and environment -- Foundations of emotional development. Recognising, naming and understanding feelings ; Managing and expressing feelings ; Self-concept ; Self-esteem -- Building blocks of emotional health. Optimism: positive thinking and self-talk ; Building resilience -- Helping children handle negative emotions. Validating 'uncomfortable' feelings ; Fear and anxiety ; Grief, loss and sadness ; Attention seeking ; Impatience and impulsivity -- Social skills to build strong relationships. Empathy ; Emotional intelligence ; Communication ; Charm and manners ; Sense of humour ; Physical wellbeing -- Social skills to get along with others. Making friends ; Let's play ; Handling conflict constructively ; Teamwork ; Winning, losing and moving on ; Accepting rules, authority and relating to adults -- Social skills to build inner strength. Independence ; Responsibility ; Problem solving, decision making and accepting consequences ; Sense of right and wrong -- Facing the tough stuff head-on. Bullies and victims ; Angry and aggressive children ; Special kids -- Head and heart matters. Depression ; Body image and eating disorders ; Prickly kids ; Prickly parents.