Cover image for Profitable customer engagement [electronic book] : concept, metrics, and strategies / V. Kumar.
Profitable customer engagement [electronic book] : concept, metrics, and strategies / V. Kumar.
First Title value, for Searching:
Profitable customer engagement [electronic book] : concept, metrics, and strategies / V. Kumar.
Personal Author:
Publication Date:
2013
ISBN:
9788132117810
Bibliography Note:
Includes bibliographical references and index.
Language:
English