Introduction: a new model of excellence / Edward Zlotkowski -- On the shoulders of giants: building on a tradition of experiential education at Augsburg College / Garry Hesser -- Curriculum and community connection: the Center for Service-Learning at Bates College / James Carignan -- Redrawing the bottom line: The Bentley Service-Learning Project / Edward Zlotkowski -- Community college and service-learning: a natural at Brevard Community College / Roger K. Henry -- Rediscovering our heritage: community srevice and the historically black university / Beverly W. Jones -- Communal participatory action research & strategic academically based community service: the work of Penn's Center for Community Partnerships / Lee Benson & Ira Harkavy -- Comprehensive design of community service: new understanding, options, and vitality in student learning at Portland State Univresity / Amy Driscoll -- Making a major commitment: public and community service at Providence College / Richard M. Battistoni -- Santa Clara University's Eastside Project: a pilgrimage toward our own humanity / William J. Wood -- We make the road by walking: building service-learning in and out of the curriculum at the University of Utah / Irene S. Fisher -- Appendices: A. Selected service-learning organization charts. B. Selected student service-learning opportunity overviews -- C. Infusing service-learning into a course: a timeline (Aubsburg College) -- D. President's corner: directions in learning / Donald Harward (Bates College) -- E. Selected service-learning projects in business (Bentley College) -- F. Selected administrative forms (Brevard Community College) -- G. Policies and procedures for the evaluation of faculty for tenure, promotion, and merit increases (Portland State University) -- H. PSP 101 syllabus: Introduction to service in democratic communities (Providence College) -- I. Educational philosophy at the Eastside Project / Tony Sholander (Santa Clara University) -- J. Educating the good citizen: service-learning in higher education (University of Utah).