Why graphic novels now? : modern readers, modern libraries -- What is the right word for a book that looks like this? : definitions -- What is good? : finding reviews and developing collections -- How can I deal with Pigeons from hell? : maintaining graphic novel collections -- Can readers find your library's graphic novels? : classification and descriptive cataloging -- How does the collection find new readers? : marketing and promotion -- How can you put legs on your graphic novels? : creating programs to get the collection up and walking -- The politics of graphic novels.